Privacy Policy

1. Who controls your data

PRIANSI LIMITED, company number 17094701, is the controller of personal data described in this policy. Our business address is 27 Krakowska, Andrychow, Poland, 34-120.

Privacy requests may be sent to privacy@priansi.limited.

2. Data we may collect

Depending on how you use the website and what you include in an enquiry, we may collect:

• contact details, including name, email address, and phone number;
• identity details, including date of birth, nationality, role, identity-document type and number, and issuing country;
• business details, including legal or proposed name, legal form, activity, website, existing registration or tax numbers, and business address;
• request details, including target country, identification type, business stage, cross-border activity, and free-text context;
• communication preferences, including SMS consent; and
• basic technical and security information generated when the website is accessed.

Please do not enter passwords, payment-card details, or document images in free-text fields.

3. Why we use personal data

We may use personal data to:

• receive, assess, and respond to an enquiry;
• identify the requested country and possible service route;
• take steps requested by you before entering a service contract;
• communicate about an agreed service;
• send SMS updates where you have chosen that optional channel;
• protect the website, prevent misuse, and maintain records; and
• meet legal, regulatory, accounting, or dispute-handling obligations.

4. Legal bases

Under applicable European data-protection law, our legal basis will depend on the purpose. It may be necessary steps before a contract or performance of a contract, compliance with a legal obligation, our legitimate interests in operating and securing the service, or your consent.

SMS messages are based on consent where consent is required. You may withdraw that consent without affecting processing that occurred before withdrawal.

5. When providing data is necessary

Fields marked as required are needed to assess the initial request. If you do not provide them, we may be unable to respond meaningfully. SMS consent is not required to submit an enquiry or receive assistance.

6. Sharing and processors

We may share data only where necessary with service providers supporting website hosting, secure communications, form delivery, customer management, messaging, professional advice, or an agreed service. We may also disclose data where required by law, to protect legal rights, or—after you have agreed the service scope—to relevant authorities or professional partners.

Providers acting for us must handle data under appropriate contractual and confidentiality obligations. We do not sell personal data.

7. International transfers

If personal data is transferred outside the European Economic Area to a country without an adequacy decision, we will use an available lawful safeguard where required, such as approved contractual clauses, and assess any additional protections appropriate to the transfer.

8. Retention

We keep personal data only for as long as needed for the relevant enquiry, service, legal obligation, security need, or dispute. Retention periods may vary according to the type of record and the country-specific service. Data that is no longer required will be deleted or anonymised, subject to lawful retention duties.

9. Security

We use organisational and technical measures designed to protect personal data in proportion to its sensitivity. No online transmission or storage system is completely secure. If an alternative secure channel is required for supporting documents, we will identify it separately; this initial form does not request document uploads.

10. Cookies and website technology

The current website does not use advertising cookies or behavioural profiling. Essential technical functions may use limited storage or server logs needed to deliver and secure the website. If analytics, advertising, or other non-essential technologies are introduced, this policy and the consent controls will be updated before those technologies are activated.

11. Your rights

Subject to applicable law and relevant exceptions, you may have rights to:

• access your personal data;
• correct inaccurate or incomplete data;
• request deletion or restriction;
• object to processing based on legitimate interests;
• receive certain data in a portable format;
• withdraw consent; and
• complain to a competent supervisory authority.

To exercise a right, email privacy@priansi.limited. We may need to verify your identity before completing a request.

12. Complaints

You may raise a concern with us first at privacy@priansi.limited. You also have the right to complain to the Polish data-protection authority, the President of the Personal Data Protection Office (UODO), or another supervisory authority competent for your situation. Information about UODO is available at uodo.gov.pl.

13. Children

This business service is intended for adults acting for themselves or an organisation. It is not directed to children, and we do not knowingly seek personal data from children through the enquiry form.

14. Changes and contact

We may update this policy when the website, service providers, or legal requirements change. The current version will be posted here with its update date.

Contact: privacy@priansi.limited or PRIANSI LIMITED, 27 Krakowska, Andrychow, Poland, 34-120.